Safety & Security Officer

Neighborhood Healthcare • Escondido, CA

1d • $21 - $29 • Onsite

About The Position

The Safety & Security Officer plays a vital role in advancing the mission of Neighborhood Healthcare by fostering a safe, secure, and welcoming environment for patients, staff, and visitors. This role is not only responsible for security patrols and incident prevention but also for delivering compassionate, service-oriented support that aligns with Neighborhood Healthcare’s mission statement. This role requires a proactive approach to risk mitigation, basic safety-related maintenance, and respectful interaction with individuals across diverse backgrounds and needs. Security Officers serve as ambassadors of safety/security that promote a welcoming and secure environment for all who enter our clinics.

Requirements

• High school diploma or equivalent required
• Current active CA Guard Card required
• BLS certified or willing to certify within 30 days of employment
• One year’s experience as security officer required or similar work experience
• Valid CA driver's license and proof of valid auto insurance required 
• Must have a personal cell phone to use for work (monthly stipend provided by NHC) and personal vehicle to drive between sites (mileage reimbursement paid by NHC) 

Nice To Haves

• Experience in healthcare, public safety, or community service settings preferred
• Bilingual (Spanish) highly preferred

Responsibilities

• Conduct high-visibility security patrols throughout clinical buildings, grounds, and parking areas to deter incidents, identify risks, deter theft, violence, and unsafe behaviors
• Monitor and report potential safety hazards or environmental concerns (e.g., broken lights, spills, unsafe walkways)
• Respond promptly and professionally to incidents involving patients, visitors, or staff, and conduct thorough and timely documentation
• Follow established safety protocols and organizational procedures in all interactions and decisions
• Make decisions according to proper policies and procedures
• Always remain alert and visible to provide a reassuring presence to patients, staff, and visitors
• Enforcement of access control policies, visitor screening, and facility protocols in a respectful, culturally sensitive manner
• When requested, escort employees, visitors, or patients to vehicles or destinations, especially in low-light and high-stress situations
• Complete Security Event Log (SEL) entries thoroughly and promptly after incidents or observations
• Greet and assist patients, employees, and guests in a professional and courteous manner
• Escort patients in need using facility-provided wheelchairs and ensure safe transport to and from entrances
• Perform occasional basic maintenance tasks without compromising security responsibilities when safety or cleanliness is compromised
• Report any unsafe conditions to safety/security leadership
• Follow all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries/unsafe conditions immediately
• Maintain current knowledge of policies and procedures as they relate to safety work practices
• Be knowledgeable of each site's fire extinguishers, emergency exits, evacuation routes, and utilities shut offs
• Follow all infection control procedures including blood-borne pathogens protocols
• Maintains privacy of all patients, participants, employees and volunteer information and access to such information for official purposes only
• Comply with all regulations regarding corporate integrity and safety/security obligations
• Report on all behavior, activity that is unethical, fraudulent or unlawful to safety and security management
• Serve as a role model for professionalism, customer service, and safe conduct across all sites
• Travel between Neighborhood Healthcare sites for training, event support, critical incident response and other operational needs
• Demonstrate compassion, integrity, and cultural sensitivity in every interaction
• Help create a welcoming and caring environment for those we serve
• Support the organization’s mission by promoting safety that reinforces trust, equity, and access to care
• Maintain a professional appearance and demeanor that instills confidence in patients, visitors, and staff
• Participate in regular safety and security training, including de-escalation, emergency preparedness, and healthcare compliance
• Willingness to work flexible hours and travel to sites for operational needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees