Safety & Security Officer Full Time 1st and 2nd Shift

Pine Rest Christian Mental Health Services • Grand Rapids, MI

2d

About The Position

As a Safety & Security Officer at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. You’ll be responsible for maintaining the overall security and safety of the facility, including the protection of patients, employees, and hospital property. This role involves performing a variety of moderately complex tasks across different settings such as Technical Services, Contact Center, Security, and Logistics. The Security and Safety Specialist enforces hospital safety and security policies, performs required rounds, responds to emergencies, and ensures a safe and secure environment for staff, patients, and visitors. This position requires excellent customer service skills, enthusiasm about the program and the Pine Rest organization, and the ability to function independently and as a leader when necessary. Our Safety & Security Officer are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Requirements

• Associate's Degree or equivalent knowledge, skills, and abilities are required.
• Minimum experience of six months in related field.

Responsibilities

• Ensure the security and safety of the facility, protecting patients, employees, and property.
• Perform surveillance and scheduled rounding, reporting any incidents.
• Enforce safety and security policies, respond to emergencies, and complete contraband checks.
• Create a positive, customer-friendly environment and provide excellent customer service.
• Participate in safety programs, identify risks, and promote patient and environmental safety.
• Respond to Code calls and provide safe transport for patients or staff as needed.
• Crisis response leadership including standard communication protocols internally and externally
• Liaison with Kent County Sheriff Department and all other law enforcement
• Maintain records, enter data, and generate reports using computer systems.
• Use resources responsibly and provide input on procedural efficiency.
• Serve involuntary paperwork accurately and maintain direct patient contact within the scope of the position.
• Model the organization's mission and values, providing comprehensive support to patients.
• Train new employees, participate in meetings, and serve on committees, as required.
• Maintain annual training and demonstrate competency in required programs including drills.
• Provide backup for switchboard emergency procedures as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision & life insurance plans
• 403(b) retirement match contribution by Pine Rest
• Generous PTO for full and part time employees
• Tuition assistance & loan forgiveness
• Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
• Partnership with Davenport University provides generous discount on tuition for employees and family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees