Safety Security Officer F02 - Jamaica, NY

Westhab Inc. • New York, NY

120d • $19

About The Position

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are available 24 hours a day. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility.

Requirements

• A high school diploma or GED
• Prior security experience
• Must have NYS Security Guard License and current 8-Hour Annual Certificate
• Fire Guard License for Shelters preferred F02
• Excellent written and verbal communication skills
• Certified in Nonviolent Crisis Intervention (CPI) preferred
• Must be able to work flexible shifts, weekends, and overtime if required

Responsibilities

• Perform daily inspections of all clients’ rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
• Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents
• Assist with client intakes.
• Perform daily pack-ups and logging of client property belonging to AWOL clients.
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.
• Perform duties related to fire incidents, including evacuating the building when necessary, and adhere to established fire procedures.
• Ensure the safety and security of all assigned equipment.
• Mandatory overtime required
• Perform other tasks as assigned.

What This Job Offers

• Education Level: High school or GED