About The Position

The Safety & Security Control Officer is responsible for ensuring the operational duties within the security office are handled efficiently and respectfully with a sense of urgency and genuine customer service. This person will support all patrol officers in their daily scope of duties via the access control center, two-way radio communications, telephone communications, and video surveillance platform to ensure programs and processes established are being executed following departmental standards. SHIFT: 3rd Shift (11:00 PM - 7:00 AM)

Requirements

  • Minimum Degree Required: High School Diploma or equivalent
  • Excellent written & verbal communication.
  • Strong analytical skills
  • Ability to follow instructions as directed and work with a sense of urgency.
  • Must possess strong problem-solving skills; be able to identify and resolve problems promptly, gather and analyze information objectively, use reasoning even when handling emotional situations.
  • Ability to focus attention on details
  • Able to work flexible schedules/shifts as needed for a 7-day operation

Responsibilities

  • The Safety & Security Control Officer will provide support in ensuring all organizational information/collateral is handled promptly and professionally.
  • Ensure proper transmission of confidential information both internal and external.
  • Ensure proper execution of assigned duties.
  • Maintain a professional appearance, demeanor, and reputation.
  • Knowledgeable of, adhering to, promoting, and enforcing all policies and procedures of Big Cedar Lodge.
  • Serve as an ambassador to the Big Cedar Lodge Safety & Security Department, interacting with guests and providing genuine Ozark Hospitality in every interaction.
  • Assist with processing Lost & Found items accurately and in a timely, professional manner.
  • Stay abreast of access control requests.
  • Monitoring and retrieval of CCTV surveillance feed.
  • Proactively maintain the skills required to perform job duties.
  • Conduct post-shift vehicle inspections and record the findings.
  • ALL OTHER DUTIES AS ASSIGNED

Benefits

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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