Safety & Security Concierge F/T 3rd Shift- $26 per hour

Sunstates Security•Boston, MA

25d•$26 - $26

About The Position

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Sunstates Security seeks a qualified Lobby Concierge Officer to work at a prestigious software company in the Boston seaport district. The lobby concierge officer will help execute lobby services while maintaining a safe and secure environment for associates and visitors. This position is a full time position.

Requirements

Must be at least 18 years old or the minimum age required by the state, if higher
Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
Must submit to a pre-employment drug test
Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Sun123.
High School diploma or equivalent
Drivers License
One to two years of successful experience in a security concierge role is preferred.
Excellent customer service.
Outgoing/energetic demeanor with excellent customer service
Proven track record of quality support and high-performance
Strong work ethic, self-motivated, and works with limited direction
Excellent communicator and

Nice To Haves

Experience working with the Google Suite of programs (G-mail, calendar, chat, docs, sheets) is a plus.
Access control software experience is a plus.

Responsibilities

Act as a Lobby Concierge, enforce access control, and ensure only authorized personnel enter the building.
Conduct scheduled building patrols throughout your assigned shift
Register visitors and guests using visitor management software.
Respond to incidents and critical situations in a calm, problem-solving manner.
Provide general assistance and respond to requests in person or by phone.
Receive high-value merchandise and validate condition/accuracy.