Evening Safety & Security Associate

Catholic Charities Archdiocese of Denver • Denver, CO

8d • $24

About The Position

A Safety & Security Associate at Catholic Charities:
Politely welcomes, greets, and assists all participants and visitors, providing routine information or directing them to the appropriate staff/program.
Conducts internal and external rounds throughout the facility to monitor and ensure safety.
Monitors surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside the facility and/or on agency property.
Adheres to Agency confidentiality and HIPAA expectations.
Responds and assists as appropriate to any emergencies in the building or on the grounds.
Follows procedures and guidelines outlined in operating guidelines manual(s) to help maintain structure and order in the living environment
Accurately and promptly completes all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
Maintains current knowledge of ongoing events and changes by reading old logs
Enforces shelter rules uniformly and consistently.
Responds appropriately to needs and crises, such as mediating basic interpersonal problems between participants and summoning emergency personnel
Communicates with other staff to resolve problems with individual participants.
Completes necessary records and reports, including on the computer or manually, as directed.
Provides appropriate information and referrals.
Keeps the supervisor informed on shelter developments.
Supports, promotes, and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics.
Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
Uses creativity and innovation in program development and service delivery.
Maintains confidentiality of participant and agency information.
Regular and predictable attendance.
Completes security guard training and licensing.
Completes all mandatory trainings and those issued by the agency or supervisor.

Requirements

• Experience working with people in crisis
• Ability to remain calm in stressful and/or emergencies
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter participant information
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base.
• High School Diploma or equivalent required. Some college or technical school preferred; and three to six months related experience and/or training; or equivalent combination of education and experience.
• Denver Security Guard License or ability to obtain within 60 days of hire.

Responsibilities

• Politely welcomes, greets, and assists all participants and visitors, providing routine information or directing them to the appropriate staff/program.
• Conducts internal and external rounds throughout the facility to monitor and ensure safety.
• Monitors surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside the facility and/or on agency property.
• Adheres to Agency confidentiality and HIPAA expectations.
• Responds and assists as appropriate to any emergencies in the building or on the grounds.
• Follows procedures and guidelines outlined in operating guidelines manual(s) to help maintain structure and order in the living environment
• Accurately and promptly completes all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
• Maintains current knowledge of ongoing events and changes by reading old logs
• Enforces shelter rules uniformly and consistently.
• Responds appropriately to needs and crises, such as mediating basic interpersonal problems between participants and summoning emergency personnel
• Communicates with other staff to resolve problems with individual participants.
• Completes necessary records and reports, including on the computer or manually, as directed.
• Provides appropriate information and referrals.
• Keeps the supervisor informed on shelter developments.
• Supports, promotes, and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of participant and agency information.
• Regular and predictable attendance.
• Completes security guard training and licensing.
• Completes all mandatory trainings and those issued by the agency or supervisor.

Benefits

• Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees