Safety Coordinator/Residential Aide

FORTUNE SOCIETY INC • New York, NY

117d • $31 - $35

About The Position

The Safety Coordinator is responsible for implementing safety protocols, assisting with safety planning for participants, staff, and guests. This role involves direct and indirect contact with participants, developing safety plans, and practicing violence interruption. The candidate must have experience, knowledge, or understanding of trauma-informed approaches. The candidate will learn and apply Cognitive-Based Interventions and program curriculum to effectively navigate challenges presented by participants, staff, and guests. The Safety Coordinator must embody the values and mission of the Fortune Society, demonstrating compassion and understanding towards participants. They must also demonstrate strong competency in developing systems and processes to organize information and track work progress, manage multiple projects, and effectively prioritize tasks to meet deadlines. Collaboration with internal and external stakeholders is essential, as well as sound decision-making skills to assess potential threats and develop recommendations based on observations.

Requirements

• Bachelor’s degree in Sociology, Social Work, Criminal Justice, Public Administration, or equivalent professional or life experience.
• Minimum of 3 years of relevant experience, preferably in a social service or community-based safety environment.
• Has two years' experience as a Security Guard or has an active license as a trained Security Guard.
• Certified in CPR and First Aid a plus; required to obtain CPR and First Aid Certification upon employment.
• Experience, knowledge, or understanding of violence interruption and trauma-informed care.
• Experience working in an institutional setting and/or providing security services.
• De-escalation, Harm Reduction, Motivational Interviewing preferred.
• Skilled communicator able to liaise interdepartmentally and with community partners.
• Excellent judgment and conflict resolution skills.
• Experience working with culturally diverse and system-impacted communities; South Bronx experience is a plus.
• Valid Driver’s License required.
• Bilingual candidates are highly encouraged to apply.

Responsibilities

• Monitor and implement safety protocols across all program activities and locations.
• Develop and support the implementation of participant safety plans in collaboration with program leadership and staff.
• Serve as a lead trainer and mentor on conflict resolution, de-escalation, and harm reduction techniques.
• Educate staff on trauma-informed safety practices and ensure understanding of CBI-aligned safety interventions.
• Prepare and review incident reports for quality assurance, identify patterns, and suggest improvements.
• Conduct regular site visits of program sites to ensure a secure environment and demonstrate best safety practices.
• Monitor entry and exit points for all participants and guests; assist with surveillance and safety technology systems.
• Respond appropriately to crises, including providing first aid when necessary.
• Participate in and facilitate safety and wellness checks with the Community Navigation team.
• Maintain and review the site log; escalate issues to leadership as needed.
• Organize and lead safety-focused support sessions with staff and/or participants.
• Attend team meetings and keep open communication with internal and external stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees