Safety Coordinator/Residential Aide
About The Position
Under the direction of the Community Navigation Program Director, the Safety Coordinator is responsible for implementing safety protocols, assisting with safety planning for participants, staff, and guests. This role involves direct and indirect contact with participants, developing safety plans, and practicing violence interruption. The candidate must have experience, knowledge, or understanding of trauma-informed approaches. The candidate will learn and apply Cognitive-Based Interventions and program curriculum to effectively navigate challenges presented by participants, staff, and guests.
Requirements
- Bachelor’s degree in Sociology, Social Work, Criminal Justice, Public Administration preferred, or equivalent professional or life experience
- Minimum of 3 years of relevant experience, preferably in a social service or community-based safety environment
- Has two years experience as a Security Guard or has an active license as a trained Security Guard
- Certified in CPR and First Aid a plus. Upon employment, you will be required to obtain CPR and First Aid Certification. Certification in safety and basic health training (i.e., Mental Health First Aid, First Aid, and CPR) is a primary requirement and can be completed within the first 90 days
- Experience, knowledge, or understanding of violence interruption and a deep understanding of trauma-informed care
- Experience working in an institutional setting and/or providing security services, monitoring safety equipment, and cameras for any incidents throughout the program site
- De-escalation, Harm Reduction, Motivational Interviewing preferred
- Skilled communicator able to liaise interdepartmentally and with community partners and stakeholders
- Excellent judgment and conflict resolution skills
- Experience working with diverse and system-impacted communities; South Bronx experience is a plus
- Valid Driver’s License required
- Bilingual candidates are highly encouraged to apply
Responsibilities
- Monitor and implement safety protocols across all program activities and locations, ensuring the safety measures align with program curriculum and standard operating procedures
- Develop and support the implementation of participant safety plans in collaboration with program leadership and staff
- Serve as a lead trainer and mentor on conflict resolution, de-escalation, and harm reduction techniques
- Educate staff on trauma-informed safety practices and ensure understanding of CBI-aligned safety interventions
- Prepare and review incident reports for quality assurance, identify patterns, and suggest improvements
- Conduct regular site visits of program sites to ensure a secure environment and demonstrate best safety practices
- Monitor entry and exit points for all participants and guests; assist with surveillance and safety technology systems (e.g., cameras, weapon detection)
- Respond appropriately to crises, including providing first aid when necessary
- Participate in and facilitate safety and wellness checks with the Community Navigation team
- Maintain and review the site log; escalate issues to leadership as needed
- Organize and lead safety-focused support sessions with staff and/or participants
- Attend team meetings and keep open communication with internal and external stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
