Safety Communications Operator

University of Missouri System • Saint Louis, MO

72d • $17 - $20

About The Position

The UMSL Police Department is seeking a Safety Communications Operator who will respond to incoming calls, manage incident-related data, and dispatch officers as necessary. The role requires understanding team dynamics and how tasks relate to other teams, organizing assignments based on priorities, and maintaining logs and records. The operator will provide solutions to atypical problems, evaluate options, and ensure effective communication within the team and with the public.

Requirements

• High school diploma or equivalent.
• 2 years of experience from which comparable knowledge, skills, and abilities can be acquired.

Nice To Haves

• A high school diploma or equivalent and 2 years of experience are preferred.

Responsibilities

• Responds to incoming calls to the Police Department, routing and logging calls as appropriate.
• Gathers and manages incident-related data, arranging for the dispatch of officers.
• Understands how tasks/activities relate to others on the team and integrates with related teams.
• Organizes and completes structured assignments according to priorities.
• Gathers and relays information according to standard processes and procedures.
• Maintains lists and logs, preparing records and reports as requested.
• Provides solutions to problems in atypical situations.
• Evaluates and selects solutions from established options/procedures.
• Impacts team through the quality of services or information provided.
• Utilizes working knowledge and learned skills to perform various activities.
• Possesses basic knowledge of specific processes and procedures needed for assignments.
• Communicates effectively, ensuring objectivity and sensitivity.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans.
• Retirement plans.
• Paid time off.
• Short- and long-term disability.
• Paid parental leave.
• Paid caregiver leave.
• Educational fee discounts for all four UM System campuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees