About the position
The Security position involves patrolling all areas of the property and assisting guests with room access. Responsibilities include monitoring Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. The role requires locking property entrances when necessary, conducting daily physical hazard inspections, and responding to accidents by contacting EMS or administering first aid/CPR as required. The Security personnel will assist guests and employees during emergency situations, notify appropriate individuals in the event of accidents or incidents, and defuse disturbances. Completing incident reports, handling interruptions and complaints, and resolving safety hazards are also key responsibilities. The position requires escorting unwelcome persons from the property, reporting vehicle accidents or thefts, and maintaining confidentiality of all Security/Loss Prevention reports. The role involves conducting investigations, gathering evidence, and following company policies and procedures. Additionally, the Security personnel must welcome and acknowledge guests, anticipate their service needs, and maintain positive working relationships with others. Physical demands include standing, sitting, or walking for extended periods, moving and lifting objects, and performing other reasonable job duties as requested by supervisors.
Responsibilities
- Patrol all areas of the property.
- Assist guests with room access.
- Monitor Closed Circuit Televisions and alarm systems.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents and administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of incidents.
- Defuse guest/employee disturbances.
- Complete incident reports for Security/Loss Prevention incidents.
- Handle interruptions and complaints.
- Resolve safety hazard situations.
- Escort unwelcome persons from the property.
- Report to scenes of vehicle accidents/thefts.
- Complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of Security/Loss Prevention reports.
- Conduct investigations and gather evidence.
- Conduct interviews with relevant parties.
- Follow all company policies and procedures.
- Welcome and acknowledge all guests according to company standards.
- Prepare and review written documents accurately.
- Develop and maintain positive working relationships with others.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No specific license or certification required.
