About The Position

The position involves patrolling all areas of the property and assisting owners/guests with room access. Responsibilities include monitoring Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. The role requires locking property entrances when necessary, conducting daily physical hazard inspections, and responding to accidents by contacting EMS or administering first aid/CPR as required. The individual will assist owners, guests, and associates during emergency situations, notify appropriate individuals in the event of incidents, and defuse disturbances. Completing incident reports to document all Loss Prevention related incidents is essential, as well as handling interruptions and complaints, resolving safety hazard situations, and escorting unwelcome persons from the property. The position also involves reporting to scenes of vehicle accidents or thefts, calling for assistance using proper code responses, and completing a Loss Prevention shift summary/daily activity report. Confidentiality of all Loss Prevention and property reports/documents must be maintained, and the individual will conduct investigations and gather evidence, including interviews with relevant parties.

Requirements

  • Valid Driver's License required.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Nice To Haves

  • Attention to customer service with a professional and pleasant personality.

Responsibilities

  • Patrol all areas of the property.
  • Assist owner/guests with room access.
  • Monitor Closed Circuit Televisions and alarm systems.
  • Lock property entrances when required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents and administer first aid/CPR as required.
  • Assist during emergency situations.
  • Notify appropriate individuals of incidents.
  • Defuse disturbances involving owners/guests/associates.
  • Complete incident reports for Loss Prevention incidents.
  • Handle interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort unwelcome persons from the property.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of reports/documents.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.

Benefits

  • Free on-site parking.
  • Complimentary soft drinks.
  • 40% discount at all on-site Food & Beverage outlets while on duty.
  • Work shoe credit through Shoes for Crews twice a year.
  • Hats, sunscreen, and jackets provided for outdoor work.
  • 'Way to Go' Incentive - $5 per name mention deposited onto Wisely card.
  • Quarterly celebrations - Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations.
  • Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month).
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