Safety and Operations Compliance, Intern
About The Position
The CPUC Compliance Excellence Internship position is located within the Compliance Excellence organization supporting regulatory and customer‑focused compliance activities. This internship provides hands‑on exposure to regulatory compliance processes, customer complaint management, data validation, and coordination with internal stakeholders. The intern will support ongoing work related to CPUC customer complaints, formal and informal data requests, regulatory tracking, and other compliance‑related initiatives. Work may include data analysis, documentation review, process support, and preparation of materials for internal and external regulatory engagement. The successful candidate is expected to support senior compliance staff on key initiatives including, but not limited to: Assisting with intake, tracking, and resolution support for CPUC customer complaints Supporting responses to CPUC data requests, audits, and information inquiries Reviewing and validating compliance data for accuracy and completeness Supporting documentation, recordkeeping, and evidence management for regulatory compliance Coordinating with internal teams to gather information needed for regulatory responses
Requirements
- Qualified candidates are pursuing a Bachelor’s or Master’s degree in Business Administration, Public Policy, Regulatory Affairs, Engineering, Data Analytics, Legal Studies, or a related field at an accredited University
- Students must be continuing their education towards their degree during and/or after the internship
Nice To Haves
- Interest in regulatory compliance, public utilities, or government oversight
- Strong attention to detail and ability to work with data and documentation
- Ability to analyze information and identify gaps or inconsistencies
- Strong written and verbal communication skills
- Strong organizational and time‑management skills
- Proficiency with Microsoft Excel, Word, and PowerPoint
- Ability to work independently with minimal direction
Responsibilities
- Customer complaint tracking and analysis related to CPUC requirements
- Data collection, validation, and organization for CPUC requests
- Development of compliance summaries, dashboards, and tracking tools
- Review of regulatory correspondence and supporting documentation
- Maintenance of compliance records and evidence repositories
- Process documentation and continuous improvement initiatives
- Ad‑hoc compliance support activities as assigned
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What This Job Offers
Career Level
Intern
Number of Employees
5,001-10,000 employees
