Safety Ambassador $23/hr - Shoreline Amphitheatre (Seasonal 2026)

Live Nation Entertainment • Mountain View, CA

6d • $20 - $23 • Onsite

About The Position

Shoreline Amphitheatre is seeking a Safety Ambassador. This person will assist with crowd management efforts and will patrol and monitor the venue premises to prevent violence or infractions of rules.

Requirements

• Must have high school diploma or equivalent.
• Ability to communicate effectively in English.
• An understanding of the rule of law and the relevant penal codes.
• Ability to represent the Safety Ambassador Department in an exemplary manner.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

Responsibilities

• Responsible for the safety of patrons and employees.
• Conduct patrols of the building on a regular basis.
• Respond to all safety related calls in a timely manner.
• Exhibit exemplary conduct & appearance while on duty.
• Manage crowd flows through various areas of the venue
• Guide patrons to exits in an emergency
• Identify problem attendees and how to respond once they're identified
• Work in conjunction with Security department, medical personnel, and first responders
• Comply with & adhere to all the department’s performance, conduct & attendance standards.
• Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.
• Adhere to the safety ambassador department's policies and procedures.
• Assist incident report writers with report details when necessary.
• Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.
• Interact with patrons, vendors, and employees in a courteous and professional manner.
• Other duties as assigned.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED