Safety Ambassador $23/hr - Shoreline Amphitheatre (Seasonal 2026)

Live Nation EntertainmentMountain View, CA
6d$20 - $23Onsite

About The Position

Shoreline Amphitheatre is seeking a Safety Ambassador. This person will assist with crowd management efforts and will patrol and monitor the venue premises to prevent violence or infractions of rules.

Requirements

  • Must have high school diploma or equivalent.
  • Ability to communicate effectively in English.
  • An understanding of the rule of law and the relevant penal codes.
  • Ability to represent the Safety Ambassador Department in an exemplary manner.
  • Ability to effectively perform in crises and work under pressure without the loss of composure.
  • Ability to memorize, recollect, and quickly retrieve relevant information.
  • Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
  • Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

Responsibilities

  • Responsible for the safety of patrons and employees.
  • Conduct patrols of the building on a regular basis.
  • Respond to all safety related calls in a timely manner.
  • Exhibit exemplary conduct & appearance while on duty.
  • Manage crowd flows through various areas of the venue
  • Guide patrons to exits in an emergency
  • Identify problem attendees and how to respond once they're identified
  • Work in conjunction with Security department, medical personnel, and first responders
  • Comply with & adhere to all the department’s performance, conduct & attendance standards.
  • Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
  • Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.
  • Adhere to the safety ambassador department's policies and procedures.
  • Assist incident report writers with report details when necessary.
  • Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.
  • Interact with patrons, vendors, and employees in a courteous and professional manner.
  • Other duties as assigned.

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents including fostering
  • perks like Roadie Babies helping new parents care for their babies on work trips
  • access to free live events through our exclusive employee ticketing program
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