Safety Ambassador $23/hr - Shoreline Amphitheatre (Seasonal 2025)

Live Nation • Mountain View, CA

257d • $19 - $23

About The Position

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Requirements

• Must have high school diploma or equivalent.
• Ability to communicate effectively in English.
• An understanding of the rule of law and the relevant penal codes.
• Ability to represent the Safety Ambassador Department in an exemplary manner.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

Responsibilities

• Responsible for the safety of patrons and employees.
• Conduct patrols of the building on a regular basis.
• Respond to all safety related calls in a timely manner.
• Exhibit exemplary conduct & appearance while on duty.
• Manage crowd flows through various areas of the venue.
• Guide patrons to exits in an emergency.
• Identify problem attendees and how to respond once they're identified.
• Work in conjunction with Security department, medical personnel, and first responders.
• Comply with & adhere to all the department's performance, conduct & attendance standards.
• Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.
• Adhere to the safety ambassador department's policies and procedures.
• Assist incident report writers with report details when necessary.
• Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.
• Interact with patrons, vendors, and employees in a courteous and professional manner.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED