Safe Ride Driver/Dispatcher

State of Virginia • Norfolk, VA

114d

About The Position

The incumbent is expected to perform duties within the Transportation & Parking Services Department necessary to provide safe transportation for the University community. This position serves as the primary contact for students, staff and faculty when calling the University's Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. This position is also responsible for serving as a Safe Ride Driver; providing safe vehicle transport for students, staff, faculty and guests of the University, to designated properties owned / leased by the University.

Requirements

• Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws.
• Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation.
• Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use.
• Some knowledge of MS Office or related software.
• Excellent oral and written communication skills.
• Skill in giving full attention to what other people are saying.
• Navigational skills to read a map to locate addresses within designated service area.
• Demonstrated ability to learn the names and locations of buildings, streets, and addresses within the Safe Ride service area.
• Demonstrated ability to use automated dispatch software.
• Demonstrated ability to operate hand and power tools.
• Demonstrated ability to sit in a vehicle for extended periods of time.

Responsibilities

• Serve as the primary contact for the Safe Ride transportation service.
• Dispatch drivers promptly and effectively to assigned locations.
• Provide safe vehicle transport for students, staff, faculty, and guests.
• Interact with the public to promote a positive image of the University.
• Resolve customer service issues.
• Use automated dispatch software.
• Operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones.
• Complete routine forms and reports accurately and legibly.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 5,001-10,000 employees