Floater Shift: Safe Haven Residential Staff

Deborah's Place•Chicago, IL

About The Position

This position is responsible for management and administration of the Dolores' Safe Haven Program day to day operations including: development and implementation of participant-centered planning, management of program evaluation and achievement of performance outcomes, development and management of program budget and finances, development and supervision of assigned staff. Shift: Tuesday -Friday 11:00 am -7:00 pm and Saturday 4:00 pm -12:00 am

Requirements

Bachelor's in Human Services or related field; Master's preferred.
5 years of program management experience
3-5 years residential program experience
1-2 years of supervisory experience
3-5 years working with people with mental illness, substance abuse and/or both
Knowledge of issues surrounding homelessness, mental illness and chemical dependency and MISA issues
proficiency in Microsoft Office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills
ability to communicate effectively with case management, staff, psychiatrist and other providers around mental health and medical issues
demonstrate clear and professional boundaries
act in a professional manner
Valid Illinois driver's license, proof of insurance and own vehicle preferred.

Nice To Haves

Food Handling and Sanitation Certification preferred.
First Aid/CPR preferred.

Responsibilities

Program Management
Monitor program activities for quality assurance and compliance with agency and funding guidelines
Respond to participant grievances in a consistent and fair manner
Address program crises and conflicts through application of program principles of ethical decision-making
Participant-centered planning and evaluation
Work with Director of Programs and staff to plan, develop and implement resident-centered programming.
Work with Director of Programs and staff to implement and maintain effective data collection, reporting and evaluation of program/department.
Develop and implement programming that focuses on achieving planned program outcomes and continuous quality improvement.
Agency Leadership
Provide leadership to annual planning process and strategic planning including utilization of agency's physical and financial resources.
Act with other agency leaders in executing policies or operating decisions on matters of agency wide concerns.
Represent Deborah's Place at external and internal meetings as assigned.