SAE Supervisor, Resort Equipment - Universal Epic Universe

Universal Orlando • Orlando, FL

1d

About The Position

Oversees all Admissions inventory and equipment utilized in the daily
operation. Responsible for Admissions Administrative responsibilities to
include leadership and direction of direct Coordinator report. Creates, tracks,
and maintains inventory & quality reports. Ensures all levels of inventory and
equipment quality meet the needs of the operation.

Requirements

• High School Diploma or GED required.
• 1+ years of supervisory or inventory/supply chain management experience required; or equivalent combination of education and experience.
• Presentation / Facilitation Skills: Ability to effectively present information in one-on-one and large group settings to clients, and other employees of the organization.
• Computer Skills: Must be highly proficient with Microsoft Office – Word, Excel, PowerPoint, SharePoint and Smart Sheet.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Responsible for tracking and maintaining inventory and quality of all equipment used in Entrance Operations. Collaborates with IT, Tech, Facilities, Marketing and Stroller/Wheelchair vendor to follow-up on any discrepancies, shortages, or quality issues. Creates, updates, and maintains inventory and quality reports to distribute to the Leadership team and is responsible for maintaining adequate inventory levels for Entrance Operations.
• Responsible for the sustainment and tracking of existing equipment and supplies in use. Identifies gaps in asset needs and responding to deficiencies within the daily operation for the satisfaction of the Team Member and guest experience. Management of Haystack dryer operations and associated revenue.
• Reports technology issues to the Parks Technology department by creating trouble tickets and following up with appropriate individuals. analyzes reports and ticket distribution to identify trends and control ticket inventory. Partners with Parks Technology for the creation of new reports or the modification of existing ones.
• Responsible for the management of direct reports, including training, coaching, and mentoring. Drives GSAT & TSAT initiatives to increase guest & team member satisfaction.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

Benefits

• Your talent, skills and experience will be rewarded with a competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees