SaaS Learning Specialist

NAVEX • Portland, OR

22h • $60,000 • Hybrid

About The Position

At NAVEX, we’re transforming the world making it safer, more ethical, and ensuring every voice is heard. That's real impact.
Our high-performance culture is driven by our values. We move with speed, passion, and purpose as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.
The Learning Consultant Specialist creates innovative administrator and technical learning content for NAVEX customers and partners looking to build industry-related NAVEX software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use NAVEX One technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself.
A successful candidate in this role brings a background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed.
You'll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next!

Requirements

• 1+ years’ experience designing, developing, and facilitating web-based training courses in a SaaS based environment
• 2+ years’ experience in the software industry, preferably in a training, education, support or consulting role
• Consistent track record of accountability in delivering quality projects on time
• Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, and learning management systems such as Skilljar)
• Experience writing administrator or technical e-learning content
• Conceptual and intuitive understanding of how adults learn; accomplished presentation skills, including development and delivery
• Excellent written, visual design, and verbal communication skills
• Demonstrated ability to flexibly take on new challenges and pivot direction
• Comfort working within software as it relates to learning, testing, and documenting feature functionality
• Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously and within deadlines
• Ability to both collaborate and work independently in a high-performing team
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies of learning technology, product training, and training development and facilitation while leveraging NAVEX’s core values

Responsibilities

• Apply adult learning theory to the design of engaging e-learning training experiences and the development of associated learning assets
• Use modern authoring tools to build, deploy, and update courses and written technical content in the appropriate formats
• Work cross-functionally with SMEs and stakeholders to validate learning objectives, help needs, technical accuracy, and incorporate feedback
• Develop a working knowledge of various capabilities of NAVEX products and underlying technologies with the aim of becoming an expert for one or more application
• Assist with the management of the Skilljar platform to organize and display training in the NAVEX Academy
• Manage projects with accuracy, transparency, and a commitment to meeting deadlines
• Provide solutions and innovation to training and enablement strategy and processes

Benefits

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed