RVP, OPERATIONS - DUVAL COUNTY SCHOOLS - FOOD SERVICE (JACKSONVILLE, FL)
About The Position
Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com. Job Summary:Offering Relocation Assistance $$ The RVP of Operations (RVPO) for Chartwells K12 at Duval County Public Schools is a high-impact leadership role responsible for overseeing all aspects of food service operations across the district. This leader serves as a strategic partner to the client and school system, ensuring delivery of best-in-class dining experiences, financial performance, and student engagement while developing a strong operational team. The VPO drives innovation, consistency, and operational excellence through alignment with Chartwells K12’s mission
Requirements
- Bachelor’s degree preferred; equivalent experience considered.
- 10+ years of progressive leadership in foodservice operations, with at least 5 years at the multi-unit or regional level.
- Proven success in client relationship management, financial oversight, and team development.
- Strong business insight in interpreting financial data, performance reports, and critical metrics.
- Excellent communication, presentation, and digital collaboration skills.
- Comfortable leading in-person and virtual teams with agility.
- Experience with large-scale program rollouts, system implementation, and strategic project management.
Nice To Haves
- Expertise in K12 school nutrition operations and USDA compliance strongly preferred.
Responsibilities
- Lead and coordinate multi-site foodservice operations, ensuring high-quality, compliant, and student-focused programs.
- Manage a team of salaried operators and support roles, promoting continuous development, succession planning, and team engagement.
- Develop and maintain positive connections with school district leaders, administrators, and community collaborators to encourage partnership and trust.
- Guarantee compliance with standard operating procedures (SOPs) in all units, in accordance with Chartwells K12’s brand standards, wellness initiatives, and regulations.
- Leverage data and analytics to guide operational decision-making, labor optimization, and cost management.
- Drive participation and engagement through creative marketing, student voice initiatives, and community outreach programs.
- Partner cross-functionally with internal teams such as HR, Finance, Culinary, and Communications to ensure operational alignment and business success.
- Assist with new business, retention, and special projects through participating in proposals, presentations, and planning initiatives.
- Model a culture of operational excellence through on-site presence, mentoring, and by ensuring safety, quality, and service excellence in every school.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
