RVFix Intake Associate - Part Time Seasonal

Bish's RV, Inc.•Meridian, ID

2d•$18

About The Position

As our Intake Admin, you'll be the friendly, upbeat voice our customers hear first. This role is full-time until October 31st and involves managing phone communications, handling work order entries, and ensuring customer concerns are addressed to provide the correct resolution, all while maintaining a warm and personable approach. Pay potential: $18+ per hour

Requirements

Exceptional communication skills, with a confident and friendly phone presence
Ability to work independently and as part of a collaborative team
Availability to work weekends
High attention to detail and accuracy.
Strong computer knowledge and data entry skills
Ability to pass a background and drug test 
Demonstrate alignment with the Company’s vision, mission, and core values in all interactions 
Must be able to work some weekends

Nice To Haves

Previous experience in a call center or customer service is a plus but not required

Responsibilities

Answer incoming calls and respond to customer inquiries courteously and efficiently
Assist customers by listening to their needs and addressing questions with a helpful, upbeat attitude
Schedule service appointments and coordinate the next correct steps for each customer
Escalate urgent or unresolved issues to supervisors or designated team members
Perform data entry and maintain logs of all incoming calls and actions taken
Follow scripts and protocols for intake to ensure consistency and compliance
Record customer information, vehicle details, and service needs accurately into the CRM system

Benefits

Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 
Employee discounts 
Company-paid life insurance 
Gym membership reimbursement 
Opportunities for advancement  
RV Borrowing Program 
Incredible Team Culture

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