RV Station Manager (Dallas - Full Time)

Roadsurfer•Dallas, TX

3d•$24 - $29•Onsite

About The Position

Prior to our Dallas station opening the selected Station Manager will participate in Station Life training at one of our current locations (San Francisco, Los Angeles or Las Vegas). Candidates will need to be able to travel and support current stations for on the job training until our Dallas location fully opens (anticipated opening date is April 1st) NEW LOCATION!! In an era where travel is synonymous with freedom and adventure, the allure of hitting the open road has never been stronger. With 90 rental locations in Europe and North America, roadsurfer is your RV rental expert and outdoor adventure partner. Come join us as we ride the #roadsurfer wave into Dallas! Why surf the wave with roadsurfer? Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel.

Requirements

You embrace our Core Values:
Free Hugs - We interact with everyone in a friendly, positive, and optimistic way.
All for One – One for All -We work together as a team, promoting an environment of respect, fairness, and helpfulness.
Brutal Hands On - You lead a hand to support the business needs and take action and resolve matters without making excuses.
Trustety - We build trust within our team by encouraging open and honest communication among all members.
Own Your Ship - We embrace responsibility and have a passion for finding solutions.
High school diploma required; a bachelor's degree in business administration or similar is desired.
At least 3+ years of relevant work experience, preferably in areas such as car rental, tourism, hospitality or similar.
Intermediate to Advanced knowledge of OSHA, Microsoft Office and wage & hour labor laws.
Experience in leading and building high performance teams.
Strong customer service orientation with effective communication skills.
Resilient problem-solving abilities and highly organized.
Availability to work onsite with open availability including weekends.
Must be able to complete OSHA certifications within 90 days of hire.
Strong written/verbal communication skills; able to read, write and speak English to interact effectively with a global customer base.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
This position requires the ability to drive our company vehicles, due to insurance requirements, candidates must be at least 21 years of age.
Candidates must present and maintain a clear motor vehicle record and successfully pass a background check.
Valid in state drivers license.
Open availability to work weekends and holidays based on business needs.

Responsibilities

Your roadsurfer Station - Location Management: You will autonomously lead and establish the operations of the station, collaborating closely with headquarters to manage day-to-day activities on-site.
Process Optimization: You will effectively implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and preparation).
Collaboration with roadsurfer Stations: You will maintain constant communication with all international teams to ensure ongoing optimization.
Team Leadership: As a Team Leader, you will motivate and guide your team on-site. This includes onboarding, effective task planning, and quality control.
Recruiting: You will be responsible for building your team and sourcing suitable talents for your station.
Fleet Management: You will consistently oversee the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners.
Customer Service: You advise customers on our campers and provide a friendly check in & check out process. And send them out as happy roadsurfers to surf the roads of the USA.