RV Service Manager

The SourceLine • Dallas, TX

2d • Onsite

About The Position

A reputable and well -established RV dealership in the DFW area is seeking an experienced RV Service Manager to lead its service operations. This is a key leadership role focused on technician oversight, repair quality, and ensuring a strong customer experience.

Requirements

• 3–5+ years of direct experience in RV service management, preferably at a dealership.
• Strong working knowledge of RV systems, including HVAC, electrical, plumbing, and mechanical slideouts.
• Proven leadership experience with the ability to manage performance and resolve conflict.
• Familiarity with service management software such as IDS, CDK, or similar platforms.
• Excellent organizational and customer service skills.
• Valid driver's license; RVDA or RVIA certifications are a plus.

Nice To Haves

• RVDA or RVIA certifications are a plus.

Responsibilities

• Manage day -to -day operations of the service department, including technician scheduling, repair workflow, and quality control.
• Lead, coach, and support a team of RV technicians, service advisors, and support staff.
• Ensure timely and accurate repairs across a wide range of RV units, including motorhomes, travel trailers, and fifth wheels.
• Collaborate with parts and sales departments to streamline communication and operations.
• Oversee warranty processing, vendor relationships, and department profitability.
• Monitor and drive improvement in CSI scores, technician productivity, and operational efficiency.

Benefits

• Competitive salary with performance -based incentives
• Full benefits package, including medical, dental, and paid time off
• Opportunity for advancement within a well -regarded dealership group
• Stable, long -term employment in a high -demand industry

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed