RV Service Advisor

Olathe Ford Lincoln•Gardner, KS

15d•Onsite

About The Position

Olathe Ford RV Service Advisor Location : Olathe Ford RV Center, Gardner KS If you’re passionate about the RV or mechanical world, we want you to join the team at Olathe Ford RV! We’re looking for an individual who is eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us! Position Overview: The ideal candidate will have experience as a Service Advisor in either a dealership or high-volume auto center. The candidate must be capable of handling the demands of a very busy Service Department while maintaining the level of quality our customers have come to expect.

Requirements

High School Diploma or equivalent: skilled trade technical training is a plus
Previous Service Advisor experience –dealership or high-volume auto center
Strong customer service and communication skills
Proven and verifiable track record of success in sales and customer satisfaction
Must be dependable, friendly, enthusiastic and self-motivated
Highly organized with superior time management and prioritization skills
Computer efficient and understanding of the DMS Systems

Nice To Haves

General knowledge of RV is helpful

Responsibilities

Meet with customers to gain knowledge of their concerns
Complete Service Orders (RO)
Maintain accurate service records
Dispatch work to technicians and maintain excellent communication with technicians to ensure timely and efficient repairs
Perform time and cost estimates for repair
Complete and close work orders, once the repairs are completed
Collect payment from customers
Work with extended service policy companies from prior approvals on repairs needed