RV Park Grounds Assistant

StorQuest Self Storage•Heber City, UT

About The Position

When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place. The RV Park Grounds Assistant is responsible for maintaining the property facilities, equipment, grounds and facilitating the day-to-day operations of the RV Park under the direction of the RV Park General Manager and Grounds Supervisor.

Requirements

1-3 years preferred experience with resolving maintenance issues including HVAC, plumbing, electrical, carpentry and appliance repair while taking preventative measures to maintain a clean and safe worksite.
1-3 years preferred experience with suggesting preventative maintenance, observing safety violations, and additional findings that impact the property.
Must have a valid driver’s license and reliable vehicle.
Must be able to work weekends.
Excellent communication skills (verbal and written) including active listening
Relationship skills: ability to develop and sustain cooperative working relationships – both internal and external.
Organizational skills/Multi-tasking: Exceptional organization skills with the ability to allocate one’s time effectively, work under pressure, and meet tight deadlines; ability to handle multiple demands and competing priorities; ability to prioritize workload; and an ability to work at a detailed level.
Strong accountability combined with strong work ethic and enthusiasm for teamwork
Energetic self-starter with an ability to thrive in a fast paced environment.
Intrapersonal: A willingness to learn in a dynamic environment that includes new ideas and innovation, intellectually curious, adaptable and ambitious.
Ability to walk, bend, stand, and stoop frequently.
Ability to lift up to 50 lbs frequently.
Ability to push up to 50 lbs frequently.
Ability to lift above head frequently.
Ability to work evenings and weekends as needed or required.
Ability to operate tools and maintenance equipment using manual dexterity of hands and arms.
Ability to communicate in written and verbal format frequently.
Ability to operate a cell phone and/or other technical devices used by the company frequently.
Regular and consistent attendance at the assigned location is required.

Nice To Haves

Degree in Hospitality/Recreation/Tourism Management preferred.
RV Park/Resort Experience preferred.
Campspot Software Experience preferred.

Responsibilities

Responding to, completing and documenting all assigned service requests/work orders efficiently, courteously and in a timely manner – within one (1) business day whenever possible.
Resolving maintenance issues including HVAC, plumbing, electrical, carpentry and appliance repair while taking preventative measures to maintain a clean and safe worksite.
Responding promptly to company calls, including prioritization of service requests and/or schedules; Lawn Care, cleaning, snow removal and maintenance of grounds, and common areas, as necessary.
Ensuring the overall cleanliness and organization of the maintenance shop or storage areas.
Maintains tool and supply inventory.
Providing customers with outstanding customer service and representing the brand positively and professionally at all times.
Providing updates to the General Manager and/or Grounds Supervisor regarding work order status, customer communication and concerns, suggestive preventative maintenance, observed safety violations, and additional findings that impact the property.
Reporting customer service, operational, safety and security concerns to management to resolve in an efficient and timely manner.
Performing on-call duties as determined by the manager.
Maintaining the physical condition of the community.
Complying with all state, federal and local laws.
Complying with company policies and state & federal safety practices and regulations.
All other duties as assigned.