RV Park Front Office Agent
About The Position
PURPOSE: The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience. ESSENTIAL FUNCTIONS: Answering phone calls in a timely manner Taking reservations by phone & in person Helping guests at window with questions & checking in Keeping everything tidy in office. Checking on & cleaning (when necessary) the restrooms regularly Report any missing/found articles to Manager. Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager. NON-ESSENTIAL FUNCTIONS: Perform special project and other responsibilities as assigned. OTHER PERSONNEL ISSUES: Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct. Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest. Report any unusual occurrences and/or request to the Manager. Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property
Requirements
- Must be able to communicate in English
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with the guests
Nice To Haves
- Prior RV experience desirable
Responsibilities
- Answering phone calls in a timely manner
- Taking reservations by phone & in person
- Helping guests at window with questions & checking in
- Keeping everything tidy in office
- Checking on & cleaning (when necessary) the restrooms regularly
- Report any missing/found articles to Manager
- Always respond in a friendly, helpful, and courteous manner to guest, fellow employees, and manager
- Report all guest issues and complaints to the Manager
- Perform special project and other responsibilities as assigned
- Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct
- Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest
- Report any unusual occurrences and/or request to the Manager
- Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
