Rv Park Attendant

PENN Entertainment • Vicksburg, MS

10d • $11

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Adheres to all departmental and property policies and procedures regarding guest service standards. Responsible for overall operation of the RV Park during designated shift. Identifies all guests scheduled to depart (current day) and follows check-out procedure using LMS (Lodging Management System); maintains office copies of “Occupancy” sheet and “Registration Cards.” Identifies all “Reservations” to arrive (current day); assigns guest a specific space, based on type (motor home, travel trailer, 5th wheel, etc.) and length of RV. Registers all incoming guests (reservations and walk-ins) according to established procedures. Collects fees (cash, Credit card, check, comp) and processes through LMS. Responsible for maintaining and balancing a cash drawer; adheres to all financial controls. Answers all inquiries regarding the property, including entertainment, restaurants, specials, etc. Provides general information to guests regarding services available locally. Provides telephone support to the PBX Operation, which includes making reservations, transferring calls, and answering general inquiries about the property. Provides daily data on RV Park report as to previous day data, number of guests, number of comps, number of guest cards, and dollar amount of aviation fuel sold. Lists “after hours” arrivals, including guest’s name and assigned space number. Provides fueling service and collects fees for fuel sales. Performs general maintenance, as necessary (e.g., simple TV cable repair, unplugging sewers, laundry, and general cleaning). Patrols and monitors all seventy (70) RV spaces to assure RV’s have registered, paid, and are in assigned space. Performs all other related and compatible duties as assigned. Maintains strict confidentiality in all company matters. BRING US YOUR BEST.

Requirements

• High School Diploma or equivalent required.
• Must have strong computer skills and be competent in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Must have good written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must be physically able to perform all job duties and move around work areas.
• Must have strong customer service and interpersonal skills.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

Nice To Haves

• Familiarity with campground environment preferred.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Responsible for overall operation of the RV Park during designated shift.
• Identifies all guests scheduled to depart (current day) and follows check-out procedure using LMS (Lodging Management System); maintains office copies of “Occupancy” sheet and “Registration Cards.”
• Identifies all “Reservations” to arrive (current day); assigns guest a specific space, based on type (motor home, travel trailer, 5th wheel, etc.) and length of RV.
• Registers all incoming guests (reservations and walk-ins) according to established procedures.
• Collects fees (cash, Credit card, check, comp) and processes through LMS.
• Responsible for maintaining and balancing a cash drawer; adheres to all financial controls.
• Answers all inquiries regarding the property, including entertainment, restaurants, specials, etc.
• Provides general information to guests regarding services available locally.
• Provides telephone support to the PBX Operation, which includes making reservations, transferring calls, and answering general inquiries about the property.
• Provides daily data on RV Park report as to previous day data, number of guests, number of comps, number of guest cards, and dollar amount of aviation fuel sold.
• Lists “after hours” arrivals, including guest’s name and assigned space number.
• Provides fueling service and collects fees for fuel sales.
• Performs general maintenance, as necessary (e.g., simple TV cable repair, unplugging sewers, laundry, and general cleaning).
• Patrols and monitors all seventy (70) RV spaces to assure RV’s have registered, paid, and are in assigned space.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED