RV Orientation & Delivery Specialist (Sales & Technical)

Pete's RV Center•Salem, VA

About The Position

RV Orientation & Delivery Specialist (Sales + Technical) Hourly Pay + Aggressive Performance Commission Do you enjoy working with customers and explaining how things work? Are you mechanically inclined but motivated to earn more through performance-based pay? We’re hiring an RV Orientation & Delivery Specialist — a hybrid role combining customer education, delivery coordination, and sales of accessories and protection products. This is a great opportunity for a self-motivated individual who wants stable hourly pay plus a strong commission program with real earning potential. What You’ll Do Customer Orientation & RV Delivery (Hourly Pay Responsibilities) Perform final RV walkthroughs and demonstrate RV systems, features, and components. Teach customers how to safely operate key RV systems (power, water, propane, leveling, slide-outs, etc.). Review pre-delivery inspection checklists and delivery paperwork with the customer. Ensure required documentation is complete and compliant with dealership standards. Maintain accurate customer and service records for warranty and dealership requirements. Accessory & Protection Sales (Commission Opportunity) Recommend accessories, upgrades, and protection products that improve the customer’s RV experience. Help customers choose the right products based on their RV and camping style. Present products in a helpful, customer-first way (not pushy). Work toward sales goals and performance targets on the commission side of the role. Earn commission based on results — the more you sell and the more goals you hit, the more you earn. Delivery Coordination & Customer Updates Work closely with Sales and Service teams to schedule sold units for final delivery. Monitor pre-delivery readiness and communicate updates to customers. Stay current on factory recalls, product updates, and new RV features. Training & Growth We provide in-house training and support , and we’re looking for someone who also takes initiative to keep learning. This is a role where you’ll continue growing — RV products, systems, and technology are always evolving, and the best people in this role never stop learning. RV Shows & Event Opportunities (Optional) For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential. Apply Today If you’re mechanically inclined, customer-focused, and motivated to increase your income through sales performance — and you enjoy learning new systems and products — we’d love to meet you. About Our Company: Pete’s RV Center is a family owned business that has been keeping New England, Northern New York, Mid-West and Southern families enjoying the great outdoors since 1952. As the #1 RV dealership in New England, we take great pride in all of our locations. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana, and Virginia! We are a growing company that values it's employees and their contributions in making us successful in today's ultra competitive marketplace.

Requirements

Strong communication and customer service skills
Mechanical aptitude (RV/auto/marine/powersports experience is a plus but not 100% necessary)
Comfortable recommending and selling products in a customer-friendly way
Self-motivated and driven to earn more through performance-based commission
Organized, dependable, and able to manage paperwork and follow-through
A team player who takes pride in customer satisfaction

Nice To Haves

Sales experience is a plus

Responsibilities

Perform final RV walkthroughs and demonstrate RV systems, features, and components.
Teach customers how to safely operate key RV systems (power, water, propane, leveling, slide-outs, etc.).
Review pre-delivery inspection checklists and delivery paperwork with the customer.
Ensure required documentation is complete and compliant with dealership standards.
Maintain accurate customer and service records for warranty and dealership requirements.
Recommend accessories, upgrades, and protection products that improve the customer’s RV experience.
Help customers choose the right products based on their RV and camping style.
Present products in a helpful, customer-first way (not pushy).
Work toward sales goals and performance targets on the commission side of the role.
Earn commission based on results — the more you sell and the more goals you hit, the more you earn.
Work closely with Sales and Service teams to schedule sold units for final delivery.
Monitor pre-delivery readiness and communicate updates to customers.
Stay current on factory recalls, product updates, and new RV features.