RV Host - Summer 25

Crystal Mountain International Ltd.

261d • $25 - $28

About The Position

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

Requirements

• Management or Supervisory Experience
• Must be 18 or older
• Logistic and Data Entry skills set.
• Clear and concise verbal and written communication skills
• Excellent customer service skills
• Self-motivated, able to maximize use of time and resources provided to them.

Responsibilities

• Review reservations on RoverPass, provide updated information via email and phone to all customers headed to the resort as needed.
• Review cancellations on RoverPass, provide refunds to customers per the guidelines of the resort cancellation policy.
• Contact customers informing of their refund's information.
• Reply to customer concerns about arrival/departure times, R.V site, amenities provided at the resort, road conditions, and shuttle schedule.
• Monitor the R.V site snowpack conditions and inform the Parking and Transportation Manager if any treatments or removals need to be scheduled to maximize space between campers.
• Monitor the R.V lot daily, reviewing license plate and R.V descriptions to ensure that only reserved customers are parked in reserved slots.
• Guide and assist vehicles into each site, maximize the amount of space used for each reservation and ensure customers are using the proper outlet for their R.V.
• Control the R.V line, do not block the shuttle lanes.
• Monitoring quiet times and overall cleanliness of the lot.
• Enforcement of alcohol intoxication usage while camping, along with following the regulations for fire bans.

Benefits

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Discounted friends & family day-ski vouchers (Up to 85% off)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed