Rural Child Care Advisor

Equus•San Antonio, TX

5d•$29

About The Position

The Rural Child Care Advisor plays a vital role in expanding access to quality childcare resources and information across rural communities. The Advisor will travel to various rural locations, delivering on-site guidance about childcare eligibility, program requirements, and available resources. This role will help bridge the gaps between rural families and essential childcare services by fostering awareness, connecting families to local support, and building partnerships with workforce centers, providers, and community organizations.

Requirements

Three years directly related progressively responsible work experience or equivalent combinations thereof
Excellent communication and interpersonal skills
Strong management and organizational skills
Ability to work across all levels of management and staff
Must be knowledgeable about community resources
Ability to work with and relate to clients
Cultural sensitivity a must
Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems
Will be required to travel to Alamo Child Care Services 13 counties to include: Bexar, Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Kendall, Kerr, Karnes, McMullen, Medina, and Wilson counties.
Must have reliable transportation.
Must be able to sit or stand for long periods of time in the assigned workforce center.
80% of the day will be spent sitting or standing while talking on the phone or interacting with others.
Will interact one on one and in groups with individuals from a diverse range of backgrounds.

Responsibilities

Travel to Alamo Child Care Services 13 counties to include: Bexar, Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Kendall, Kerr, Karnes, McMullen, Medina, and Wilson counties
Oversees caseload of customers to ensure positive outcomes
Provides intake services for applicants seeking childcare services scholarship
Accepts and coordinates referrals for childcare from authorized referral sources
Determines, verifies, and documents eligibility and notifies parents of their eligibility status
Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
Enrolls children in childcare settings, as appropriate
Authorizes payment to eligible Providers – Assesses parent fees
Implements client service, fund utilization, enrollment, and service priority strategies
Explains parents' rights and responsibilities and explains attendance responsibilities
Tracks attendance and services utilization
Refers suspected fraud or misuse to the appropriate resource
Enters client and case eligibility, demographic, and service information into the designated system
Assists and prepares responses for quality assurance monitoring
Provides process informational support/instruction to parents as needed
May coordinate the recruitment, processing, and monitoring of local area relative providers
Other duties as assigned