Runner

Tavistock Restaurant Collection•Orlando, FL

11d

About The Position

Chroma Modern Bar + Kitchen A cornerstone of the all-new Lake Nona Town Center, Chroma Modern Bar + Kitchen serves a colorful spectrum of small plates with big tastes. Every detail of the restaurant has been thoughtfully designed to create a social environment where guests can connect, dine, and unwind. Chroma’s visible kitchen faces the vibrant bar and lounge where guests can choose from a range of local and craft beers, specialty cocktails, and fine wines-on-tap. Chroma is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture. POSITION SUMMARY: The Food Runner is responsible for delivering hospitality to our guests with genuine and personable conversation. This position is critical to our guest's overall experience as he/she must ensure all aspects of food presentation are up to our standards and our guests receive their food in a timely manner to ensure optimal food temperature and quality.

Requirements

High School; able to communicate (speak, read, and write) in English
Previous hospitality experience is preferred

Responsibilities

Maintain proper grooming and uniform standards.
Ensures interior and exterior cleanliness of the restaurant.
Observes guest’s body language to anticipate their needs to add to their exceptional experience.
Ensures all aspects of food presentation are in accordance with company standards.
Expeditiously delivers food from the kitchen to our guests.
Obtains any items needed for our guests to ensure a great dining experience.
Follows proper safety procedures and policies for food handling.
Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available.
Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return.
Assists all team members with any additional items needed.