Runner

Moss New York LLC•New York, NY

About The Position

We are seeking a reliable, polished, detail-oriented, and hospitality-driven Runner to join the Moss New York team with Compass Group. Runners play a vital role in supporting the flow, timing, and overall execution of service by delivering food efficiently, accurately, and with care. This role is essential to maintaining a refined and seamless dining experience, ensuring that every dish reaches the guest at the proper temperature, presentation, and pace. This position is ideal for someone who thrives in a fast-paced fine dining environment, takes pride in precision and teamwork, and understands that exceptional hospitality is built through consistency, coordination, and attention to detail.

Requirements

Minimum of 2+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
Flexible availability for AM and PM shifts, including weekends.
Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
Genuine interest in seasonal, ingredient-driven cuisine with a willingness to expand culinary and beverage knowledge.
Working knowledge of classic cocktails, foundational wine varietals, and beer styles; fine-dining or craft beverage experience a plus.
Ability to thrive in a fast-paced environment while maintaining attention to detail and composure.

Responsibilities

Responsible for a working knowledge of every dish taken to any guest
Helps and anticipates the needs of any fellow staff member or guest at any time
Communicate to the expediter any immediate service requests or concerns that occur in the dining room
Prepare along with the expediter for each service, assisting in maintaining the napkin/paper stock
Participate in the necessary cleanliness of the dining room and respective workstations
To adhere to the hours of work/shift system. To be punctual, to arrive in the restaurant at the appropriate time.
Maintain the highest standards of personal hygiene and presentation. To arrive on duty always wearing the correct uniform.
Do all necessary cleaning duties
Basic knowledge of the menu, to be able to easily recognise all dishes from the menu.
Basic wine knowledge through training with the Sommelier team
To always smile and be attentive and professional
Immediately inform a Server or Manager of any guest complaints or comments.
Attend all menu knowledge training and relevant briefing sessions.
To carry food from the kitchen to the correct table in an efficient but careful manner
Know the set-up of the restaurant and the flow of service.
Comply with and fully understand food safety, health & safety, fire equipment and fire training.
Comply with any reasonable instruction from teammates and to always work towards achieving the highest possible standards.