RUNNER WRITER - KENO
About The Position
POSITION SUMMARY: Provide Guests with a Beyond the Best gaming experience by offering friendly service and a positive attitude while writing, running, and paying Keno tickets. Perform responsibilities in accordance with all Company standards, policies, and procedures. POSITION RESPONSIBILITIES/DUTIES: Responsible for the generation and sales of computerized tickets to customers who have provided written documentation of numbers desired. Responsible for the Collection of accurate cash from Keno ticket sales and the control of cash banks assigned. Provide accurate cash payout to winning Keno ticket holders. Ensure receipt and recording of all cash transactions. Responsible for knowing Emergency Security Operational Procedures. Provide excellent customer service and establish a guest perception of the Keno Department, and provide exceptional hospitality and friendliness. Responsible for adhering to Title 31 procedures. Responsible for verifying all winning Keno tickets. Responsible for verifying Keno numbers pulled from the Keno machine. Responsible for the strict compliance with Plaza Hotel and Casino’s Internal Controls and compliance with Federal cash reporting requirements. Ensures the computer and Keno machines are clean. Report equipment malfunction to management. Perform additional duties and responsibilities as necessary or assigned. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department
Requirements
- Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
- Have basic math skills.
- Have money handling skills.
- Have a basic understanding of the different pay rates and the cost of tickets.
- Have a basic understanding of Keno way tickets.
- Experience in cashiering.
- Must be at least 21 years of age.
- High school diploma or GED Certification
- Ability to perform basic math functions.
- Ability to deal effectively with the public and casino staff.
- Ability to receive and count large amounts of money.
- Ability to work under limited supervision
- Knowledge of computer skills
- Ability to read and write.
- Ability to speak clearly and accurately in public.
- Ability to work under pressure.
Nice To Haves
- Previous experience working in a similar resort setting.
- Knowledge of Keno operations highly desirable.
Responsibilities
- Responsible for the generation and sales of computerized tickets to customers who have provided written documentation of numbers desired.
- Responsible for the Collection of accurate cash from Keno ticket sales and the control of cash banks assigned.
- Provide accurate cash payout to winning Keno ticket holders.
- Ensure receipt and recording of all cash transactions.
- Responsible for knowing Emergency Security Operational Procedures.
- Provide excellent customer service and establish a guest perception of the Keno Department, and provide exceptional hospitality and friendliness.
- Responsible for adhering to Title 31 procedures.
- Responsible for verifying all winning Keno tickets.
- Responsible for verifying Keno numbers pulled from the Keno machine.
- Responsible for the strict compliance with Plaza Hotel and Casino’s Internal Controls and compliance with Federal cash reporting requirements.
- Ensures the computer and Keno machines are clean.
- Report equipment malfunction to management.
- Perform additional duties and responsibilities as necessary or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
