RUNNER - STEAKHOUSE

Hard Rock International (USA), Inc. • Gary, IN

159d

About The Position

The incumbent in this position is responsible for delivering food and guest supplies to guests in a pleasant, upbeat and efficient fashion.

Requirements

• 2 years of food and beverage industry experience.
• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Must have and maintain a valid food handlers certification for the state of Indiana.

Nice To Haves

• Excellent menu knowledge.
• Excellent multitasking and prioritizing skills.
• Table service procedures and table etiquette.
• Excellent customer service/ hospitality skills.

Responsibilities

• Participate in all elements of service including duties that are the primary responsibility of support positions, including but not limited to pre-bussing, clearing tables, resetting tables, pouring water, running beverages.
• Describes briefly each dish as it is served to the table, stating the name of the dish and 2 notable ingredients. Answers any additional questions that the guest may have.
• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.
• Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
• Anticipates, identifies, and provides for guest needs.
• Performs inventories and other duties as assigned.
• Receives clean china, silverware and glassware from dishwashers to polish and stock.
• Quickly delivers food from the kitchen to guests as instructed by management and chefs.
• Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.
• Prepare and serve nonalcoholic beverages including but not limited to soda, juice, tea, coffee and espresso beverages.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees