RUNNER BEVERAGE - TSA Nightclub
About The Position
The Runner TSA (Table Server Assistant) is responsible for providing attentive service to all guests in their assigned section by working diligently to ensure the environment is clean and well stocked at all times. The Service Assistant will set and clean tables in addition to assisting the Cocktail Server Model with any and all tasks necessary. Our Server Assistant Models exists to provide excellent service Hard Rock style! You are critical part of the team that takes care of our guests. You work in tandem with the Cocktail Server Model to ensure our guests experience a new level of nightlife.
Requirements
- A minimum of one (1) year of experience as a server or server assistant, preferably in a high-volume nightclub or high-volume restaurant
- Must have knowledge of beverages, glassware, and garnishes
- Must be able to operate: two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups, and knives.
- Work varied shifts, including weekends and holidays
- Must be neat and clean in appearance and physically fit to perform the duties required.
- Must be able to stand or walk a minimum eight-hour shift and work inside assigned bar area in the venue.
- The employee must frequently lift and/or move up to 50 pounds.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Nice To Haves
- Current and/or previous modeling experience preferred but not required
Responsibilities
- Working as a team with the Cocktail Server Models to ensure a high level of guest attention
- Consistently delivers exceptional service to all guests while acting in a professional manor
- On occasion, the Server Assistant may assist the Cocktail Server Model in mixing and pouring well-balanced cocktails and shots according to the Hard Rock Mixology program
- Complies with all state and federal liquor laws
- Performs all opening and closing duties as assigned
- Cleans all spills immediately, notifying other staff members and using appropriate signage when necessary
- Sets and resets tables according to company standards before, during and after service
- Communicates with management, VIP hosts & service staff to rectify and all customer needs, comments or incidents
- Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base through available social media outlets, as per the Company's Marketing Requirement Plan
- Collects customer information for the venue database, while constantly striving to increase the size of your personal clientele
- Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each
- Sets and resets tables according to standard before, during and after service
- Welcomes all customers to the venue professionally and courteously, according to the established venue sequence of service
- Works with a sense of urgency to anticipate customer needs and other team members when the opportunity arises
- Communicates with management, VIP hosts & service staff to rectify any and all customer needs, comments or incidents
- Cleans all spills immediately, notifying other staff members and using appropriate signage when necessary
- Performs all opening and closing duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
