Runner (AM)

Journal HotelsLos Angeles, CA
2d

About The Position

The Hollywood Roosevelt is seeking a motivated and detail-oriented AM Food Runner to support our Food & Beverage service teams. This role is essential in ensuring seamless delivery of food and beverages while maintaining the flow, organization, and cleanliness of service and kitchen areas. The Runner plays a key part in creating a smooth and memorable guest experience by supporting servers, bartenders, and the culinary team. As a Runner, you will deliver food items to guests accurately and efficiently, ensuring all dishes are presented with the proper accompaniments according to the chef’s standards. You will assist with various aspects of table service, including delivering beverages, bussing and resetting tables, and responding promptly to guest needs. You will maintain strong knowledge of food and beverage menus, specials, and ingredients, as well as general hotel and local area information. Additional responsibilities include stocking and maintaining service tools and equipment, completing opening, running, and closing side duties, and keeping work areas clean, organized, and service-ready at all times

Requirements

  • team-focused individual
  • thrives in a fast-paced environment
  • strong communication skills
  • multitasking skills
  • customer service skills
  • accurately describe menu items
  • engage guests professionally
  • handle service challenges with composure and sound judgment
  • dependable
  • adaptable
  • respectful
  • ability to work collaboratively
  • follow policies and procedures
  • maintain professionalism under pressure
  • strong work ethic
  • attention to detail
  • commitment to safety
  • punctuality
  • accountability

Responsibilities

  • delivering food items to guests accurately and efficiently
  • ensuring all dishes are presented with the proper accompaniments according to the chef’s standards
  • assisting with various aspects of table service, including delivering beverages, bussing and resetting tables
  • responding promptly to guest needs
  • maintaining strong knowledge of food and beverage menus, specials, and ingredients, as well as general hotel and local area information
  • stocking and maintaining service tools and equipment
  • completing opening, running, and closing side duties
  • keeping work areas clean, organized, and service-ready at all times
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