Verizon Communications-posted about 1 year ago
Full-time • Entry Level
North Haven, CT
Telecommunications

The Retail Sales Associate at Verizon is a full-time position focused on driving retail sales through exceptional customer service and a passion for technology. The role involves engaging with customers to understand their needs, providing tailored product recommendations, and closing sales. Associates will also have opportunities for personal and professional growth through ongoing training and community engagement.

  • Generate retail sales by utilizing a passion for technology and exceptional customer service.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete sales solution.
  • Close sales by using effective communication skills to fulfill customer needs with intuitive tech solutions.
  • Continuously develop through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Grow the customer base by placing outbound calls and sending text messages to current Verizon customers.
  • Engage with the community outside of the store to expand the loyal customer base.
  • High school diploma or GED.
  • One or more years of work experience.
  • Willingness to work evenings, weekends, and holidays.
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Best in class medical, dental, and vision insurance.
  • 401(k) plan with matching contributions up to 6%.
  • $2,500 stock grant per year as part of Verizon's Stock Together award program.
  • Sales recognition programs with travel and other incentives.
  • Five weeks of paid time off (vacation, holidays, personal days).
  • 8 weeks of paid parental leave for eligible new parents.
  • Up to $8,000 per year in tuition assistance.
  • Discounts on Verizon products and services.
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