RTC Operations Manager

UHY • Houston, TX

10d

About The Position

As an Operations Manager supporting UHY’s National Specialty Tax Services within the R&D Tax Credits practice, you will oversee the daily functions and processes of ensuring efficiency, productivity, and quality to support business goals. You will manage process optimization, resource allocation, staff supervision, budgeting, and quality control across multiple reporting regions.

Requirements

• Bachelor’s degree in any field
• 3+ years of relevant experience
• Proficiency in Excel
• Proven ability to manage multiple operations with competing deadlines

Nice To Haves

• PMP or similar certification
• Ability to analyze data and data-driven decision-making

Responsibilities

• Allocate resources and oversee regional operations to ensure alignment, accountability, and the timely delivery of product(s)
• Monitor staff performance utilizing appropriate management tools and methodologies
• Identify and mitigate risks, dependencies, and issues to maintain established timelines
• Serve as the primary liaison across regions, ensuring consistent communication and providing real-time follow up so that clients and prospects receive timely attention and no opportunities are missed
• Support regional leaders by interpreting key metrics and preparing accurate, comprehensive reports
• Manage pre-engagement activities and maintain prospect tracking to support pipeline visibility
• Ensure all deliverables meet organizational standards for quality, accuracy, and consistence
• Recommend and implement process improvements to enhance operational efficiency and standardization
• Will lead and supervise subordinate team members

Benefits

• POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued.
• ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
• COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees