RPM Manager

JLL•San Francisco, CA

11d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves – The RPM Manager focuses on managing a team of RPM Planners and Move Coordinators, providing expertise in operational planning, space and occupancy projects, workplace design and daily MAC requests within the Client's real estate portfolio. The RPM Manager will set up project files, folders, and templates at the start of the project, using Best Practices; maintain the folder throughout the project. They will also develop and maintain project specific reporting to client all while maintaining records in a manner that protects the client and JLL Confidentiality. Additionally, they will keep track of project hours and forecast utilization relative to assignment and complete JLL internal and client project close-out. What is your day to day? Plan and successfully manage relocations up to 1,000+ people at a time Manage the majority of a project by self and/or supervise additional staff Develop and implement relocation project plan, schedule, and budget through collaboration with the facility, project and vendor managers and adhere to it Perform data input into the CAFM system to maintain occupancy information Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials. Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients’ expectations Work independently; anticipate upcoming required project tasks and initiate activities for self and other Be directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships. Participate in presentation interviews, convey key points, and answer potential client questions with a firm understanding of the project and the potential client

Requirements

People management ability
Performance management skill set
Provides constructive criticism with actionable directives
Strong written and verbal communication
Effective meeting management
Advanced knowledge of planning and delivery services
Project delivery skill set
Advanced ability to coordinate colleagues, vendors, partners in a fast paced environment
Ability to manage multiple activities successfully with minimal guidance
Project oversight for all Planner and MACC activities
Experience in a CAD/CAFM technology with a move management module and/or client facilities management system
Knowledge of construction or commercial real estate industry
Enhanced ability to utilize Google the Microsoft Office suite of technologies
Strong Google SheetsMicrosoft Excel skills
Familiarity with architectural drawings and furniture and space planning concepts
3 - 5 years of facility, project or construction related experience in a Corporate Real Estate environment
Background in project management, construction management, architecture or project strategy planning is desirable
Strong interpersonal skills with an ability to interact with executive level external and internal clients
Highly organized with strong analytical skills
Ability to multi-task in a fast paced environment and work both in a team and independently

Responsibilities

Plan and successfully manage relocations up to 1,000+ people at a time
Manage the majority of a project by self and/or supervise additional staff
Develop and implement relocation project plan, schedule, and budget through collaboration with the facility, project and vendor managers and adhere to it
Perform data input into the CAFM system to maintain occupancy information
Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required
Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients’ expectations
Work independently; anticipate upcoming required project tasks and initiate activities for self and other
Be directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships.
Participate in presentation interviews, convey key points, and answer potential client questions with a firm understanding of the project and the potential client