RPM Data Coordinator

JLL•Mountain View, CA

5d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Drive spatial data excellence as a Relocation Project Management (RPM) Data Coordinator with JLL, where you'll serve as the central point of contact for spatial data management within campus and zone environments using advanced CAD and documentation systems. You'll ensure accuracy and currency of all drawings and systems while generating critical space reports that support strategic space management decisions across commercial building portfolios. This role positions you at the heart of JLL's space management operations, where your expertise in AutoCAD, data analysis, and client coordination will directly impact workplace efficiency and facility optimization. You'll contribute to JLL's operational excellence by maintaining precise spatial data, conducting regular building audits, and coordinating seamlessly with RPM Space Management teams to deliver accurate, timely solutions that support client space planning and move management initiatives. What your day-to-day will look like: CAD Floor Plan Management: Edit floor plans using AutoCAD software, update floor plan systems to reflect current furniture layouts, and maintain accuracy of spatial data while processing client requests and project information Building Audit Operations: Conduct monthly building audits across commercial portfolios examining vacancy, furniture, signage, and floor plan discrepancies while coordinating with local RPM Space Management and Facility teams to verify findings Data Analysis & Reporting: Use Google Sheets to update trackers and conduct analysis audits on space planning data, proactively monitor space allocation data changes, and generate regular space reports for stakeholder review Client & Stakeholder Communication: Communicate with end users, Project Management, Space Planning, and Move Management teams for CAD needs while coordinating with stakeholders to verify seat identification updates Issue Resolution Management: Manage work order tickets regarding audits, floor plan updates, facility and furniture coordination while ensuring timely resolution to meet KPI requirements and maintain service excellence Cross-Functional Coordination: Collaborate with RPM Space Management teams to ensure floor plan accuracy, coordinate issue tracking resolution, and serve as central liaison for spatial data inquiries and updates Quality Assurance: Maintain detailed documentation, ensure compliance with standards and guidelines for procedures and project systems organization, and consistently meet deadlines for defined tasks and deliverables

Requirements

Bachelor's degree in Interior Design, Architecture, or related field with 1-3 years of work experience in architecture, facilities management, or real estate field
Proficient in AutoCAD, Excel, and CAFM software with ability to edit floor plans, manage spatial data, and generate accurate technical documentation
Proficiency in Google Suite (Sheets and Docs) with experience updating trackers, conducting data analysis, and maintaining comprehensive project documentation
Excellent written and verbal communication skills for onsite and virtual client interactions with strong interpersonal skills for executive-level internal and external client engagement
Outstanding organization and documentation experience with detail-oriented approach for capturing space and occupant data to update floor plans accurately
Understanding of standards and guidelines for procedures, documentation, project systems organization, and technology implementation within facility management environments
Flexibility with work hours and travel as needed with ability to consistently meet deadlines and complete tasks as defined within dynamic work environments

Nice To Haves

Background in space planning with understanding of occupancy optimization, layout design principles, and workplace strategy implementation
Space data analysis experience with ability to identify trends, generate insights, and support strategic decision-making through spatial analytics
Proven ability to multi-task and work both in team environments and independently while managing competing priorities and deadlines effectively
Experience with process optimization, workflow enhancement, or technology implementation within facility management or space planning contexts
Background managing client relationships, coordinating service delivery, or supporting customer-facing operations in professional services environments
Experience supporting project management activities, coordinating cross-functional teams, or managing multiple workstreams simultaneously within complex organizational structures

Responsibilities

Edit floor plans using AutoCAD software
Update floor plan systems to reflect current furniture layouts
Maintain accuracy of spatial data while processing client requests and project information
Conduct monthly building audits across commercial portfolios examining vacancy, furniture, signage, and floor plan discrepancies while coordinating with local RPM Space Management and Facility teams to verify findings
Use Google Sheets to update trackers and conduct analysis audits on space planning data
Proactively monitor space allocation data changes
Generate regular space reports for stakeholder review
Communicate with end users, Project Management, Space Planning, and Move Management teams for CAD needs while coordinating with stakeholders to verify seat identification updates
Manage work order tickets regarding audits, floor plan updates, facility and furniture coordination while ensuring timely resolution to meet KPI requirements and maintain service excellence
Collaborate with RPM Space Management teams to ensure floor plan accuracy
Coordinate issue tracking resolution
Serve as central liaison for spatial data inquiries and updates
Maintain detailed documentation
Ensure compliance with standards and guidelines for procedures and project systems organization
Consistently meet deadlines for defined tasks and deliverables