RPM Care Navigator (CMA or LPN)

Springfield Clinic•Springfield, IL

21d•Onsite

About The Position

Remote Patient Monitoring provides technology-driven solutions to help older adults manage their chronic health conditions through Chronic Care Management (CCM). Our goal is to enhance patient outcomes by offering proactive healthcare management and real-time insights for caregivers and providers. Responsibilities Role Description We are looking for a Care Navigator who will work in a clinic setting, focusing on monitoring patients with chronic illnesses and ensuring they follow prescribed care plans. This position involves coordinating care, reviewing patient data, and working closely with physicians. If you have a passion for patient advocacy and enjoy supporting chronic disease management, this may be the role for you.

Requirements

Current Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) certification.
Familiarity with Chronic Disease Management and Remote Patient Monitoring.
Proficiency in using EHR systems for documentation and care coordination.
Excellent communication and interpersonal skills to motivate and support patients.
Strong organizational abilities to manage multiple patients and tasks effectively.

Responsibilities

Coordinate chronic care plans for patients in CCM and RPM programs.
Track patient data from remote monitoring devices to identify trends.
Check in with patients (by phone or in-person at the clinic) to assess progress.
Communicate important health updates to physicians and clinical teams.
Educate patients about medication, lifestyle, and self-management techniques.
Document patient interactions and clinical updates in the EHR system.
Schedule and oversee follow-up appointments and referrals.
Help patients navigate available healthcare services and resources.
Escalate any potential risks or health changes to providers promptly.
Foster ongoing patient engagement to boost long-term health outcomes.