Royalty Data Operations Analyst (Remote)

Cengage Group

2d•$52,000 - $67,600•Remote

About The Position

The Royalty Data Operations Analyst plays a critical role in ensuring timely, accurate, and compliant contributor payments. In this role, you will work cross-functionally to set up, maintain, and analyze data within the Royalties system and supporting data platforms. This position is responsible for managing data inputs into the Royalties system, resolving data and processing issues across multiple contributor accounts, and supporting accurate royalty reporting and payments. The role requires strong analytical skills, attention to detail, and the ability to prioritize work in a deadline-driven environment. In addition to day-to-day operational responsibilities, the Royalty Data Operations Analyst supports system enhancements, testing initiatives, and data-driven problem solving to continuously improve royalty processes and data quality.

Requirements

Bachelor’s degree or minimum of 3 years of equivalent experience in a professional role performing similar work
Strong proficiency with MS Office, especially Excel (pivot tables, lookups, data validation)
Proven ability to manage multiple priorities and high volumes of detailed work with strong attention to detail
Demonstrated initiative and ability to take ownership of assigned responsibilities
Outstanding reading comprehension, communication, organizational, and problem-solving skills
Willingness to work in a fast-paced environment where overtime hours can be needed to meet deadlines

Nice To Haves

Experience with royalties systems, ERP platforms, and reporting tools (e.g. SAP, Power BI)
Experience reading and interpreting contract terms as they relate to royalty processing
Familiarity with data analysis, reconciliation, or financial operations processes

Responsibilities

Prepare, validate, and process monthly sales files to ensure accurate and timely royalty reporting
Extract, transform, cleanse, and import royalty-related data from multiple internal and external sources
Serve as a primary point of accountability for accurate, complete, and timely deal setup in the Royalties system
Maintain auditable documentation for all deal setup changes and perform periodic audits to ensure data accuracy
Process contract amendments to ensure royalty payments are reflected in the correct accounting period
Analyze unprocessed or suspended sales to identify root causes and resolve issues efficiently
Prepare and import manual royalty sales upload files as needed
Critically analyze royalty reports and deal configurations to identify potential errors, assess downstream impacts, and ensure payments are accurate and on time
Participate in testing royalties system upgrades, enhancements, and process improvements
Develop working knowledge of internal systems, policies, product structures, and strategic priorities
Collaborate with Author/Publisher Relations, Technology, Finance, Accounting, and Product teams to support accurate royalty data maintenance
Gather, synthesize, and analyze royalty data to support author, publisher, and rights holder inquiries
Communicate findings clearly and concisely within a broader project or issue-resolution framework
Maintain organized workflows, documentation, and task tracking to support effective workload and project management