Roving Manager - Central Office, Bay Area CA

Eden Housing•Hayward, CA

6d•$67,391 - $78,623

About The Position

Under the direction of the Director of Property Operations, the Roving Manager provides coverage for vacant and/or absent team members throughout Eden Housing’s portfolios. The Roving Manager contributes to shaping communities by providing file certification and other day to day property management responsibilities as needed. OUR IDEAL CANDIDATE has experience in a similar Housing Compliance role, Tax Credit certification (C3P, CPO, FHC, HCCP, NAHP, NAHPe, NCCP, NCP, NCP-E, SCHM, TCS), preferred, has some supervisory experience, preferably with a dispersed team, has experience with rent, income and utility allowance adjustments and updates. Is a self-starter, gets the job done, collaborative and enthusiastic.

Requirements

High school graduate or GED
A minimum of one year of experience in a compliance and/or occupancy specialist position

Nice To Haves

Comprehensive knowledge in 4350.3 Handbook
Proficient in Yardi property management software.
Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.
Demonstrated integrity on a professional level.
Excellent communication and customer service skills. Strong attention to detail.
Knowledge of Word and Excel.
Reliable
Reacts well under pressure.
Ability to handle many projects at once and shifting priorities in a fast-paced environment.
Second language skill a plus.
HUD and/or Tax Credit certification

Responsibilities

Process initial, annual and/or interim recertification’s and calculate retroactive rent while conforming to HUD regulations and TCAC and other regulatory guidelines, as applicable.
Review applicant files and determine Section 8 eligibility.
Follow LIHTC and Section 8 regulation.
Issue notices and schedules interviews for residents to determine eligibility status.
Provide leadership during annual certifications. This will include working on-site at specified mass recertification properties for a period of one month leading up to the effective date of the certification.
Conducts applicant interviews, verifies potential resident income in accordance with Company Policy.
Monitor recertification process and support site team.
Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy.
Works with Community Manager and/or Property Supervisor to address issues of non-compliance such as a resident not cooperating with their annual recertification.
Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
Actively participate in our culture of inclusivity.
Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores.
Adheres to Eden Housing performance standards.
Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.
Ensures consistent application of rules and regulations, lease and lease addenda. Documents and reports all violations in the properties log.
Ensures proper maintenance and storage of property files and records.