Routing Specialist

Wake County Public School SystemCary, NC
83d

About The Position

The Routing Specialist - Non-Special Education Transportation utilizes the Transportation Information Management System (TIMS), a Geographic Information System (GIS) based computer-assisted school bus routing system, to develop non-Special Education transportation bus stops, runs, and routes. The role applies Wake County Public School System (WCPSS) Board policies and departmental practices to provide efficient and on-time services to students. The specialist uses a Global Positioning System (GPS) based Automated Vehicle Location (AVL) system to ensure stops, runs, and routes are successful and conducts audits to verify efficiency success.

Requirements

  • Extensive knowledge and understanding of WCPSS policies and procedures relating to general pupil transportation.
  • Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps.
  • Knowledge of WCPSS Transportation systems and processes.
  • Strong problem-solving skills.
  • Ability to read and interpret maps.
  • Ability to be adaptive and a self-starter.
  • Ability to organize and analyze information to identify problems and devise solutions.
  • Ability to provide outstanding customer service, ensuring customer satisfaction.
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools.
  • Ability to establish and maintain effective working relationships with school system staff, contractors, external agencies, and vendors.

Nice To Haves

  • Experience working with TIMS and AVL.
  • Experience in designing and implementing large scale school bus routes and schedules.
  • Logistics experience in vehicle fleet routing and scheduling.

Responsibilities

  • Utilizes TIMS, a GIS based computer-assisted school bus routing system, to develop non-special education transportation bus stops, runs, and routes.
  • Uses a GPS based AVL system to ensure non-special education transportation stops, runs, and routes are successful; conducts audits to verify efficiency success.
  • Works in collaboration with the District Field Operation Administrators of assigned districts for full implementation of the optimal routing system.
  • Reviews and processes non-special education transportation parent routing and stop appeals with the Senior Administrator and Operation Administrator.
  • Maintains daily, weekly, and monthly reports to keep transportation data current.
  • Keeps current on district geographical structure.
  • Performs other related duties, as assigned.
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