Routing Coordinator

TWO-TAC LLC•Manassas Park, VA

7d•Onsite

About The Position

AMERI-CANS is seeking a highly organized and strategic Routing Coordinator to join our high-performing operations team in Manassas Park, VA. In this essential role, you'll be the mastermind behind efficient service delivery—planning and adjusting daily driver routes to ensure on-time performance, exceptional customer service, and smart resource use. If you're tech-savvy, thrive under pressure, and love solving logistical puzzles, this role is for you.

Requirements

High school diploma or equivalent required (Associate's or Bachelor's degree preferred).
1-3 years' experience in routing, dispatching, transportation coordination, or logistics.
Proficiency with routing software (e.g., Verizon Connect, Samsara, or similar) and Microsoft Office Suite.
Excellent communication, coordination, and customer service skills.
Calm, solution-focused mindset when navigating urgent or unexpected issues.

Nice To Haves

Familiarity with DOT regulations and local/regional geography is a strong plus.
Bilingual skills are highly preferred.

Responsibilities

Develop, assign, and optimize daily driver routes using routing software and geographic knowledge.
Monitor driver progress throughout the day and provide real-time route support and adjustments.
Communicate route changes, delivery priorities, and job updates to drivers clearly and promptly.
Coordinate with dispatch, customer service, and operations to meet delivery and pickup timelines.
Analyze traffic patterns, delivery schedules, and customer needs to enhance routing efficiency.
Proactively address and resolve routing delays or service issues.
Maintain detailed records of routes, service times, and delivery metrics.
Ensure compliance with DOT regulations and AMERI-CANS safety standards.
Evaluate and recommend improvements to route performance, focusing on reducing fuel use, service times, and mileage.