Router

Zūm • Nashville, TN

4d • $26 - $31

About The Position

We're seeking an experienced Router to optimize and maintain school bus routes while serving as a critical partner to dispatch and operations teams. This role encompasses route planning, schedule optimization, and cross-functional collaboration to ensure efficient, accurate, and reliable transportation service. You'll work with Zum's routing software, school district partners, and internal teams to design routes that balance on-time performance, efficiency, and student experience. You'll be the analytical problem-solver who ensures every route is optimized and every schedule runs like clockwork.

Requirements

• High school diploma or equivalent with proficiency in Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
• Minimum of two years' experience in education, transportation, logistics, or similar field
• Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and school district geography
• Strong professional communication skills with the ability to interact effectively at all organizational levels, both internally and externally, through verbal and written channels
• Excellent organizational skills with attention to detail
• Ability to adapt quickly and problem solve in a fast-paced, dynamic environment and work effectively under pressure

Nice To Haves

• Experience working in school bus transportation or a similar operational environment, including routing and dispatching
• Knowledge of special education transportation and IEP requirements
• Experience working with routing software and GPS systems

Responsibilities

• Design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance
• Critically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience
• Continuously improve routes and communicate adjustments to all stakeholders in a timely manner
• Run internal reports routinely to check for issues such as conflicts, delays, and inefficiencies, making necessary corrections
• Work with operations team to establish and monitor reports measuring operating metrics such as route times and on-time performance
• Provide timely feedback to supervisor/manager on issues and recommendations for route improvements and operational efficiency
• Work cross-functionally with internal teams and external customer staff to maintain routes during the school year, keeping safety, efficiency and accuracy in mind
• Meet with school officials as needed to keep routes current and accurate based on enrollment changes, school schedule updates, and operational needs
• Serve as backup to the dispatcher to support daily operations and ensure continuity of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED