Route Supervisor - Residential

Rumpke•Dayton, OH

About The Position

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Route Supervisors are responsible for the supervision of a group of drivers to ensure safe services to customers. Route Supervisors assist Route Managers with hiring, training, coaching, performance evaluating/monitoring, and counseling of direct reports with an emphasis on safety, customer service, and productivity. The hours and physical demand may vary by route or area.

Requirements

Excellent verbal and written communication skills.
Computer skills; working knowledge of Windows applications, Microsoft applications.
Proven customer service skills.
Knowledge of the area with the ability to read maps.
Must be able to work independently, make decisions, and resolve problems.
Must have knowledge of DOT/OSHA regulations.
Ability to drive a truck with manual transmission, a plus.
Must have at least a valid Class B CDL
Must have a valid DOT Medical Card or able to obtain prior to hire
Must be at least 19 years of age
No more than 3 moving violations within the last 2 years
Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
Possible exposure to high traffic conditions and/or tight driving areas
Exposure to residential and commercial waste
Ability to work flexible hours; overtime, weekends, and/or holidays.
Must be available for 24-hour emergency calls.
Legally eligible to work in the United States.
Valid driver's license (if applicable).
Must successfully complete pre-employment testing.
Must be able to read and speak the English language

Nice To Haves

Previous management experience is a plus.
Previous waste industry experience is a plus.
2 years of truck driving experience is a plus.

Responsibilities

Manage the daily activities and performance of route drivers.
Train and direct employees to improve their overall performance.
Monitor and enforce quality and safety standards and ensure all compliance goals are met or exceeded.
Run routes as necessary, (absences, vacations, vehicle breakdowns).
Monitor and track employee attendance and all other required documentation relating to performance management.
Perform and monitor driver observations and vehicle inspections.
Plans distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
Conduct investigations for accidents, injuries, and property damage claims.
Conduct employee observations to ensure safety and procedures are being followed.
Other duties as assigned by management; may fill in during the absence of other supervisors/office employees or drivers.