~ Route Specialist

ImageFIRST Healthcare Laundry Specialists•Lakeland, FL

About The Position

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page: https://www.imagefirst.com/company/ We are seeking a Route Specialist to join our fantastic team! SCHEDULE: Monday-Friday

Requirements

High School Diploma or equivalent required
Clean driving record
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate

Nice To Haves

Some delivery, logistics and/or route experience
Communication: Excellent oral, written, phone and face to face
One year experience with account management and ensuring customer satisfaction

Responsibilities

Manage customer inventory
Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information
Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume
Make special deliveries to customers
Responsible for account maintenance and route logistics