Route Specialist

ImageFIRST•San Antonio, TX

22d•$23 - $30

About The Position

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies. Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

Requirements

High School Diploma or equivalent required
Clean driving record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe. This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate

Nice To Haves

Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations

Responsibilities

Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation