Route Specialist - Postal Services

Liberty University • Lynchburg, VA

393d

About The Position

The Route Specialist position at Liberty University is responsible for assisting in all areas of Postal Services, ensuring smooth operations at both Green Hall and Student facilities. This role involves training in various aspects of postal services, including route management and shipping duties, while maintaining a comprehensive understanding of delivery routes and postal policies. The Route Specialist plays a crucial role in logistics, especially during busy or understaffed periods, and is expected to handle a variety of tasks related to mail and package delivery.

Requirements

• High School Diploma Required.
• Working knowledge of the Windows operating systems.
• Working knowledge of Excel, Outlook, Word.
• Ability to develop a working knowledge of SCLogic Management Software.
• Working knowledge of Pitney Bowes shipping and processing software.
• Understanding the general postal process.
• Knowledge of operational procedures of USPS, UPS, and FedEx preferred.
• Experience in operating vehicles of different sizes ranging from sedans up through box trucks.

Nice To Haves

• Generating reports and analyzing data for inconsistencies.

Responsibilities

• Sort incoming mail and packages based on knowledge of the University and its operations across 100+ departments.
• Evaluate daily delivery load and plan a logistically efficient route for delivery.
• Utilize custom software for scanning every package or item to be delivered and accurately enter delivery information into software.
• Load carts, vans, trucks, and box trucks with various packages and items for delivery.
• Safely operate LU vehicles ranging from cars to large vans and box trucks.
• Make at least three trips daily to the local USPS facility to receive and deliver USPS mail and packages.
• Use SCLogic package management software to receive, sort, and deliver all items.
• Provide faculty, staff, and students with accurate postal information or direct where to find an answer to any question.
• Have a working knowledge of the postal policies and procedures for each of the 4 carriers for incoming and outgoing mail and packages.
• Deliver all University mail and packages to their respective location or department on campus via vehicle, walking (up to 6 miles daily), or a combination regardless of weather or number of items.
• Deliver mail and packages to departments off campus throughout the city.
• Pickup outgoing packages from both on campus departments and off campus departments.
• Deliver student packages to the student mail facility and pick up outgoing mail and packages from the student mail facility daily.
• Scan and process outgoing packages for the correct carrier and prep all outgoing items to be transferred to the respective carrier at the end of the day.
• Provide an accurate quote for items being shipped based on carrier preference, time of delivery, item size, weight, and destination.
• Aid the staff at the student mail facility during times of increased business in processing and delivering packages.
• Research and identify incorrectly addressed mail and packages.
• Properly unload and sort incoming mail and packages from up to 4 different carriers.
• Reroute improperly addressed mail and packages to the correct location or carrier.
• Safely handle packages ranging in weight from 1lb to 100lbs.
• Communicate with customers via phone, email, or in person.
• Handle special shipping requests by departments outside of the normal operations.
• Process and handle rental agreements for in house rental boxes.
• Communicate with Route Specialists about departmental changes.
• Utilize various shipping resources to calculate shipping quotes from 3 different carriers.
• Communicate via phone to process shipments remotely.
• Scan incoming shipments and mail being held in facility and assign appropriate shelf location.
• Sort, organize, and prepare shipments leaving the facility based on individual carrier regulations and policies.
• Accurately process returned packages to their original sender based on carrier specifications.
• Accurately process and balance cash drawer daily.
• Operate meter machine to accurately apply postage to outgoing letter mail.

Benefits

• Competitive Salary

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED