Route Service Representative - RMC Long Beach

American Textile Maintenance • Long Beach, CA

450d • $45,760 - $49,920

About The Position

The Route Service Representative position at American Textile Maintenance Co. involves providing exceptional customer service while managing a designated route for textile rental services. The role requires driving standard trucks, resolving customer issues, promoting new products and services, and ensuring effective service delivery. Continuous training and accountability are essential for success in this position, which directly supports the company's mission of delivering high-quality service to the hospitality and healthcare industries.

Requirements

• High school diploma or equivalent (preferred).
• Valid Driver's License (required).
• 1 year of sales experience (preferred).
• 1 year of customer service experience (preferred).
• Ability to communicate efficiently with all departments.
• Flexibility to adapt to changing market conditions.
• Desire to learn and problem-solve on a daily basis.

Nice To Haves

• Experience in sales and customer service is preferred.

Responsibilities

• Drive standard trucks to deliver textile rental services to customers.
• Provide exceptional customer service and resolve customer issues.
• Promote new products and services to clients.
• Participate in the development of service methods and customer service team.
• Maintain and review service effectiveness records.
• Update Route Notes regularly and renew expired agreements.
• Identify opportunities for route growth internally and externally.
• Operate vehicles and tools necessary for daily tasks.
• Maintain good housekeeping practices in service areas and vehicles.
• Exhibit professional grooming and appearance standards.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid training
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED